iGaming Agents

An AI operations team for your casino and sportsbook

Specialist AI agents take routine work off your team, in the systems you already run. You decide what each one may do.

AWS Partner Network Part of the NanoLeap AI Platform

The team

A specialist for each part of your operation

One coordinator and seven specialists, each focused on its own area.

Coordinator

Chief of Staff

Takes requests in plain English, splits them into tasks and hands each one to the right specialist. It tracks the work, but never makes changes itself.

It also answers questions about your competitors, using competitor intelligence.

  • Casino Manager

    Keeps your games and casino lobby up to date.

    • New games
    • Lobby rows
  • CRM Manager

    Prepares promotions and banners, and never targets vulnerable or self‑excluded players.

    • Promotions
    • Banners
  • VIP Manager

    Looks after VIP tiers and loyalty rewards, with fair, transparent bonus rules.

    • VIP tiers
    • Loyalty rewards
  • Finance Manager

    Tracks budgets, spend pace and revenue goals. Hard budget limits are never exceeded.

    • Budgets
    • Revenue goals
  • Copywriter

    Writes and translates site copy in your tone, within character limits.

    • Page copy
    • Translations
  • SEO Specialist

    Improves page titles and descriptions, within advertising rules.

    • Page titles
    • Search visibility
  • Site Manager

    Keeps your site’s structure and menus in order.

    • Menus
    • Page links
  • Bespoke agents

    Built for you: a specialist for a role you define with us.

    See how we build them

Illustrative example.

How they connect

Plugs into the operation you already run

They work in your back office, sportsbook, casino lobby, CRM and website, so there is nothing to replace.

Your systems

  • Back office
  • Sportsbook
  • Casino lobby
Your agent team Working across your systems

And more

  • CRM
  • Website
  • Your team’s requests

A deployment of your own

Each operator gets a dedicated deployment, hosted on AWS.

Live in 90 days

A four-phase plan, with dates agreed before we start.

Explore the 90-day plan

Your rules

Each agent works inside your rules

You set how far each agent may go, and every step is on record.

  • Only the access you give it. Advise only, or act within limits you set.
  • Approvals where you want them. Anything outside an agent’s limits waits for a named person.
  • Stop or undo. Any task can be stopped, and finished work can be rolled back.

Illustrative example.

An example week

Everyday requests, off your team’s desk

MondayAdd this week’s new slots to the lobby, with a description for each.

BeforeDone by hand, when someone has time.

With the agentsCasino ManagerCopywriterGames added and descriptions written, ready for your approval.

WednesdayPlan a Friday reload offer within this month’s budget.

BeforeMarketing and finance trade emails to agree it.

With the agentsCRM ManagerFinance ManagerOffer drafted and checked against the budget, for your CRM lead to approve.

ThursdayMove live casino above table games in the menu.

BeforeA ticket waits in the web team’s queue.

With the agentsSite ManagerChanged within your rules, and logged.

FridayWhat did our competitors launch this week?

BeforeSomeone checks their websites by hand.

With the agentsChief of StaffAnswered from your competitor intelligence.

Illustrative examples.

Bespoke agents

Need something specific? We build bespoke agents around your business

Tell us the job, and we build an agent for it.

  1. 1We scope the role with your teamWhat it takes on, and what it leaves alone.
  2. 2You choose its permissionsAdvise only, or act within your rules.
  3. 3It joins the same teamSame rules, approvals and record as the others.

See the agents running on your operation

We’ll set up a demo around the work your team does every week.